Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
Description
Foreword by Keith Ferrazzi, author of "Never Eat Alone" and "Who's Got Your Back" The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but powerful techniques readers can use to really get thr...
ISBN(s)
0814414036, 9780814414033